Tanzania Booking Terms And Conditions
By using our services, you agree to our Terms and Conditions
Tanzania Booking Terms And Conditions
Once the reservation is confirmed, the deposit paid is non-refundable. A full refund less the deposit paid will be issued for any cancellation 60 days before departure.
All cancellation requests must be made in writing. Penalty for cancellations within 60 days of departure will be assessed as follows:
- 59-42 days…………………. 25% of the tour cost
- 41-28 days…………………. 50% of the tour cost
- 21 days or less……………. 100% of the tour cost
Please note that no partial refunds will be given for unused meals, hotel rooms, airport transfers, etc., for any reason whatsoever. Legacy Exchange Outfitters reserves the right to increase the tour price in the event of cost increases due to changes in airfares, currency fluctuations, park fee increases, fuel surcharges, taxes, etc. Legacy Exchange Outfitters reserves the right to alter the tour without notice.
We may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events that render the trip inoperable in accordance with the planned itinerary. If we cancel your trip, you can transfer the amounts paid to an alternate departure date or receive a full refund. In circumstances where the cancellation is due to external events outside our reasonable control refunds will be less any unrecoverable costs. We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to visas, vaccinations, travel insurance excess, or non-refundable flights.
Final payment must be received by the Company 30 days prior to the departure date. Failure to comply with this requirement will result in automatic cancellation of reservation and forfeiture of deposit. If a reservation is made within 30 days of departure, full payment must be made immediately upon confirmation. The Company accepts bank transfers, cash, credit card, and via Transfer Wise.
Legacy Exchange is flexible about making amendments to meet your needs, interests, and budget provided all changes are made in time and in written form. Depending on the specific changes you would request, the package price is subject to change. Any changes in your safari package that incurs extra cost will be charged accordingly.
Cancellation, Refund, &Final Payments
You should ensure that you have all the travel documents including passports, visas, and vaccination certificates (if needed) before your departure date. For any vaccination, for example, the yellow fever vaccination, consult your physician or travel health specialist for the proper prescription. It is your sole responsibility to obtain appropriate medical advice as to medication, immunization, and whether or not you are fit enough to undertake the trip, prior to departure.
All Legacy Exchange package prices are subject to change based on park fees or government taxes. Should the authorities decide to increase any fees and taxes, we would subsequently pass these increases on to you. Included are all expenses in respect of safari vehicle, driver guide as per itinerary, meals while on Safari, accommodation, park entrance fees to National parks, mountain hut/ camping fees, mountain rescues fees, all camping facilities, and an 18% V.A.T government fee.
Tour cars, pop-up top Safari minivans, and pop-up top 4×4 Land Cruiser Jeeps will be provided depending on the tour program/itinerary and the number of tour participants. The company reserves the right to employ the services of the same of same standard sub-contractors. Multilingual-speaking guides other than English are provided on request.
Based on two persons sharing a twin room/ tent, single rooms are provided at an additional cost (single room supplement). Hotel /lodges / tented camps are named as an indication of category and accommodation may be reserved at the same standard hotels/lodges /tented camps. In this case, you shall be notified of your safari accommodation in advance.
The company reserves the right to alter arrangements or cancel the operation of a scheduled tour should conditions necessitate. It also reserves the right to decline to accept or retain any person as a member of any tour at any time, in which case an equitable amount will be refunded. Prices are based on tariffs and other operational costs prevailing at the time of printing.
The company and its agents act as agents of the tours, transport, etc., and shall not be liable for injury, delays, loss, or damage in any manner. The company’s liability to passengers carried in its own vehicle is governed by the laws of Tanzania in which the tour takes place. All claims are subject to the jurisdiction of the courts of the country in which the actions arise. The company reserves the right to employ subcontractors for all or part of the services. The company shall not be held responsible for any loss or damages to luggage. However, if your luggage gets lost while in transit or does not arrive on time, we will do our best to assist you in retrieving it and have it delivered to your hotel upon its arrival.
If you have any problems or concerns during your holiday, inform your safari guide, Camp/Hotel manager, or Legacy Exchange headquarters in Arusha to resolve your issue as quickly as possible. Your communication with us is critical, as most issues can be resolved very quickly, so you can enjoy the rest of your safari. We are here for you!
We will not be responsible for injuries while on safari if rules, protocols, or procedures instructed to you by your safari guide are not followed. This includes advice to avoid loss or damage to your personal property. There are certain inherent risks present when on safari, or when engaging in any strenuous physical activity. Legacy Exchange is not being liable for illness, injury, or loss while lodging at your accommodations.
Spend your great holiday by your own in the heart of the beautiful Tanzania
Related About Us
We connect our clients directly with the local community because our commitment is based on community empowerment, Responsible travel & Wildlife Conservation.
Our Reviews
Legacy Exchange Outfitters offers more than just a vacation. Eugene and his team work hard to provide their guests with a remarkable experience. However, sightseeing wild animals in their natural habitat is only part of the adventure.
Victoria Mayers – USA